Microsoft Dynamics 365 Field Service (MB-240T00)

 

Course Overview

Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.

Who should attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Certifications

This course is part of the following Certifications:

Course Content

  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources in Dynamics 365 Field Service
  • Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Manage scheduling options in Dynamics 365 for Field Service
  • Customize the schedule board in Dynamics 365 Field Service
  • Deploying Resource Scheduling Optimization
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice

Prices & Delivery methods

Online training
Modality: L

Duration 4 days

Price
  • on request
Dates and Booking
Enquire a date
Classroom training
Modality: C

Duration 4 days

Price
  • on request
Dates and Booking
Enquire a date

Schedule

English

Time zone: Central European Time (CET)   ±1 hour

Online training 5 days Time zone: Greenwich Mean Time (GMT)
Online training 5 days Time zone: British Summer Time (BST)
Online training 5 days Time zone: British Summer Time (BST)
Online training 5 days Time zone: Greenwich Mean Time (GMT)

6 hours difference

Online training Time zone: Eastern Standard Time (EST)
Online training Time zone: Eastern Daylight Time (EDT)
Online training Time zone: Eastern Daylight Time (EDT)
Online training Time zone: Eastern Standard Time (EST)

7 hours difference

Online training Time zone: Central Standard Time (CST)
Online training Time zone: Central Standard Time (CST)
Online training Time zone: Eastern Standard Time (EST)
Online training Time zone: Eastern Standard Time (EST)
Online training Time zone: Central Standard Time (CST)
Online training Time zone: Central Standard Time (CST)

9 hours difference

Online training Time zone: Pacific Daylight Time (PDT)
Online training Time zone: Pacific Daylight Time (PDT)
Instructor-led Online Training:   This is an Instructor-Led Online course
This is a FLEX course, which is delivered both virtually and in the classroom.

Europe

Germany

 Berlin This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training
Stuttgart This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
München This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
Berlin This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training

Switzerland

 Zürich This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training
Zürich This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
Zürich This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
Zürich This is a FLEX course.   Time zone: Central European Summer Time (CEST) Enroll:
for online training
for classroom training
Zürich This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training
Zürich This is a FLEX course.   Time zone: Central European Time (CET) Enroll:
for online training
for classroom training
This is a FLEX course, which is delivered both virtually and in the classroom.